subway.com Reviews

Company Overview

Overall Ratings

subway.com Reviews has an overall customer rating of 1.9 out of 5 stars from 618 reviews indicating that most customers are generally satisfied with their purchases.

1.9
618 Reviews
5 stars
106 17%
4 stars
9 1%
3 stars
25 4%
2 stars
54 9%
1 stars
424 69%
Customer Service 1.9 (618)
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⭐⭐
106 5-Star Ratings

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R
Rebecca
Jan 17, 2026

Awesome as always. Thankqazafi and kamal are the best!! 100% the best Subway around!!

R
Richard Stafford
Jan 16, 2026

This subway is always outstanding and the staff is always amazing. Especially their store manager she always goes and beyond for her costumers.

S
Susie Hethcox
Jan 16, 2026

We got subs in the store #1919-04411 W Gate City Blvd #109 inGreensboro NC. The store was so clean, even the restrooms! The bar area (where the sub...

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H
H Lawson
Jan 11, 2026

Absolutely wonderful service at the Cache Creek location, very courteous and friendly and the sandwiches were perfect, exactly as I asked them.

J
Jacob Raz
Jan 7, 2026

I rated this 5 star because the mc chicken was great just kidding I hate subway but I love maccas so I n am doing a fund-raiser for me to eat maccas a...

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C
Carla Pierce
Jan 6, 2026

The subs were absolutely amazing! I really enjoyed everything about the food. The service was okay—not rude, but not super friendly either. The food...

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B
Barry McCallum
Jan 6, 2026

I dealt with Jass at the Marpole Subway and was so impressed with her attitude, being so polite and courteous that I felt it necessary to write this r...

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F
Furkan Altan
Dec 24, 2025

Very good costumerservice

L
Lakeshia
Dec 12, 2025

Wow Destinee Albert did amazing at the huntsville texas location on sam houston st. Omg they were extremely busy and one young lady was able to take c...

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P
Pascal Georges
Nov 27, 2025

Amazing service

T
Trey Mutazu
Nov 21, 2025

Great customer service from Annie at Subway Queens hospital. She was really polite and helpful with my friends order.

T
Tyson Shaw
Aug 15, 2025

Great customer service

Reviews

618
1.9

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R
Ronda Jones
Jan 20, 2026
Customer service was horrendous.
The food was alright; however, the customer service was horrific. They ignored customers to focus on a single person, and they didn't greet anyone who walked in. They weren't busy nor were there any circumstances occurring that would have made them unable to greet their customers. Overall they need to work on acknowledging their customers.
Customer Service 2.0
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C
Camilia Mattar
Jan 19, 2026
Subway Randolph
Subway Randolph, Ma is a great spot with usually nice employees but the food is a little bland and the bathrooms are pretty dirty. Please clean your bathrooms but otherwise it was a nice trip.
Customer Service 4.0
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R
Riku Asakura
Jan 19, 2026
I ordered delivery off of the Subway…
I ordered delivery off of the Subway app and got a meal and they didn't even give me my Cheetos or Cool Blue Gatorade. You suck Subway. I'll never order food from Subway ever again just because of this terrible experience. Sad and pathetic service, you should all be ashamed of yourselves. Do better or close down the business
Customer Service 1.0
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A
Anthony C
Jan 18, 2026
Have been going to subway occasionally…
Have been going to subway occasionally for like 20+ years. Quality has just gone down to the point where im giving up on them totally
Customer Service 2.0
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G
Gord
Jan 18, 2026
If there was an option for zero stars
If there was an option for zero stars, that’s what I would give. Portion size was laughable. Priced as a premium sandwich. Soup was average at best. Service in need of more training. I have visited the store location a few times. Have never been impressed, but today was outright disappointing. Had to request a bag. Seriously. How the heck do you expect a customer to juggle a soup and sandwich out of the store. And not cheap, to say the least. I have never experienced a more self important business in my life. No wonder the store is always completely empty. I will never enter this shitty business ever again.
Customer Service 1.0
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R
Rebecca
Jan 17, 2026
Awesome as always
Awesome as always. Thankqazafi and kamal are the best!! 100% the best Subway around!!
Customer Service 5.0
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R
Richard Stafford
Jan 16, 2026
This subway is always outstanding and…
This subway is always outstanding and the staff is always amazing. Especially their store manager she always goes and beyond for her costumers.
Customer Service 5.0
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S
Susie Hethcox
Jan 16, 2026
We got subs in the store #1919-0
We got subs in the store #1919-04411 W Gate City Blvd #109 inGreensboro NC. The store was so clean, even the restrooms! The bar area (where the subs were made) was also perfectly clean and the subs were delicious! This store deserves an A+ rating! We will return!!!
Customer Service 5.0
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A
Andy Sievert
Jan 15, 2026
Yet agian I paid for extra meat and…
Yet agian I paid for extra meat and they didn’t put it on and charge me when I asked they said o yes I put that on and lied right to me
Customer Service 1.0
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L
Laila Summers
Jan 15, 2026
I would rate it 0 stars if I could
I would rate it 0 stars if I could. I have ordered from subway many times. I get the same turkey and cheese sandwich with pickles and lettuce. And never once have they gotten my order correct. Sometimes they’ll forget the cheese, sometimes they’ll add random things on that I did not order. They aren’t carefully making their sandwiches and will put random things on all the time. I am sick and tired of this it’s not okay.
Customer Service 1.0
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