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Privacy Policy

We value your privacy. With this policy, we set out your privacy rights and how we collect, use, disclose, transfer and store your personal data.

Terms we use in this policy

When we say “MyAllow”, “we”, “our”, or “us”, we mean MyAllow Inc., [Your Address, e.g., based in California, USA], which is the entity responsible for processing your personal data.

When we say “website”, “platform” or “service”, we mean all of MyAllow’s websites, applications and other services including www.myallow.com. This privacy policy does not apply to our employees or job candidates; please refer to any separate Candidate Privacy Policy if applicable.

Third-party websites

Our platform contains links to other websites, but that doesn’t mean we endorse those websites. We encourage you to review the privacy policies for these third-party websites because their procedures for collecting, handling and processing personal data might be different from ours.

We’re an open platform

When you write a review, the review and your MyAllow profile will be visible to anyone who visits our platform. When someone clicks on your profile, they can see your country location and all the reviews you’ve written, including the websites/platforms you’ve reviewed, and any photos or videos submitted with your reviews. Similarly, if you’re a representative replying to a review about a website/platform, this will also be visible on our platform. We consider all of this information to be public personal data. You can share as much or as little personal information as you want when creating your MyAllow profile and username. Remember that if you’ve selected to use your real name as your username, this could reveal your identity on our public website. Please see our Help Center for guidance on keeping your online identity private.

Personal data we collect

Personal data is any information that relates to an identifiable individual. When you create a MyAllow user account, write a review, or otherwise use our platform or services, we may collect and process personal data about you. Please see the “Who may access your personal data?” section for more information about who can access it.

We ask you not to share any sensitive personal documents or personal data with us, such as information revealing ethnic origin, religious beliefs, or health information, of yourself or others.

We may collect the following public and private personal data:

Public personal data

When we say “public personal data”, we mean personal data displayed publicly on our platform (such as your username and review content) and related metadata (such as the date of your review) which is not “private personal data”. Public personal data may include but is not limited to:

  • User account information: Your username, photo, country location.
  • Information about reviews and ratings, including:
    • Which website/platform/service you reviewed.
    • The date and any relevant timestamps relating to when you wrote or edited your review.
    • Your review content and logs of edited reviews.
    • Your submitted rating (e.g., stars or thumbs).
    • Your submitted photos or videos (if provided with your review).
    • The location or category of the website/platform you reviewed.
    • The date of your experience with the website/platform.
  • Information about finding reviews “helpful”: How many people find your review “helpful”, and if you mark someone else’s review as helpful.
  • Social networks: You can connect your MyAllow profile with your social media profiles (e.g., Google, X, Apple). When you do this, we automatically collect selected information about you from your social network, depending on what you have made available and your privacy settings. We may collect:
    • Name and/or username.
    • Email address.
    • Profile photo.

    Before connecting, you’ll be told which information we collect. You can disconnect at any time via your account; we will remove the unique ID and disconnect, but your profile photo may remain unless changed, and we retain name/email if previously collected.

If you represent a website/platform (e.g., replying to reviews), we may collect public business-related data such as company name, domain, and details you add to your profile.

Private personal data

When we say “private personal data” we mean personal data we don’t publish on our website. This can include but is not limited to:

  • User account information: Your password.
  • Contact information: Your name, email address or any other contact details you provide.
  • Non-public information about reviews: Reference numbers, order IDs (if provided for verification), or documentation sent to verify experience.
  • Device and location information: Your IP address, browser settings (type, language, time zone), and approximate location.
  • Usage and profiling information: Search history, interactions with our platform/emails, time spent, features accessed, metadata, opened marketing emails, clicked links.
  • Verification data: Name, document images, expiry dates, age/date of birth (if verified).
  • Data from business requests: If a website/platform requests more info via our tools, and you respond, we share what you provide (e.g., name, phone, email, reference ID).
  • Preferences: Consents, newsletter preferences.
  • Communication information: Emails, queries, metadata.
  • Call recordings: If applicable, calls may be recorded for quality/training.

How we collect personal data

Primarily directly from you when creating an account, leaving reviews, or interacting with our platform. Sometimes from third parties (e.g., social login pre-fill, review invitations from websites/platforms with name/email/reference). We also collect automatically from your device (IP, browser, usage data).

Who is the controller of your personal data?

MyAllow Inc. is the data controller for personal data associated with our platform (e.g., account creation, reviews). Depending on services, reviewed websites/platforms may also be controllers for certain data (e.g., matching reviews to their invitations).

How we use your personal data

We use your personal data to:

  • Provide services: Display reviews, manage accounts.
  • Identify/authenticate users.
  • Provide support and respond to queries.
  • Send newsletters/updates.
  • Personalize experience (recommendations based on interactions).
  • Send surveys for feedback/improvement.
  • Administer operations: Analysis, fraud detection, moderation.
  • Improve platform/products.
  • Train staff/quality control.
  • Comply with legal obligations/rights.
  • Invite reviews of MyAllow or pass messages from reviewed platforms.
  • Verify reviews/identity if flagged.
  • Enforce our Terms.

We may use automated means (including AI/ML) for purposes like detecting fake reviews, in compliance with laws.

Why we use your personal data

Legal bases: Legitimate interests (operating platform, services), contract performance, legal obligations, public interest tasks, consent (e.g., newsletters – revocable). You can object/restrict processing; see ‘Your rights’.

Who may access your personal data?

Public data: Visible to anyone; may be crawled by search engines/AI (e.g., Google). Opt-out options available.

Private data: Limited internal access (need-to-know). Shared with reviewed platforms if invited/matched. With third parties via APIs/licensing for visibility (search engines, platforms, social networks) – under data license protections.

Processors: Subsidiaries, vendors (with DPAs, safeguards for international transfers).

Other: Legal compliance, mergers, protection of rights, fraud prevention.

How long do we store your personal data?

As long as needed for purposes/legal reasons (e.g., account active + retention for fraud/legal). Delete account to remove most data; some retained for security/legal. Anonymize when possible.

How do we keep your personal data secure?

We use technical/organizational measures; regular audits. Internet not 100% secure – no warranty. Avoid sending confidential info via email.

Do we use cookies?

Yes, for functionality, analytics, personalization, ads. See our Cookie Policy for details (types, management).

Your rights

Access, correct, delete data via account or Help Center. Object to processing/sharing (opt-out form). Withdraw consent. Not absolute (e.g., legal retention). Complain to data protection authority if needed.

For opting out of public data sharing/crawling: Delete account/reviews.

U.S. privacy rights

Additional rights under U.S. state laws (CCPA/CPRA, etc.). No discrimination for exercising rights. Opt-out of sale/sharing via dedicated page or contact. We don’t sell private data for profit but allow opt-out for transfers (ads, licensing). Contact via Help Center or mail.

Children’s information

Not directed to under 18; no knowing collection. Contact us if aware.

Changes to this policy

We may update; post changes here. Material changes with notice (email/platform). Continued use = acceptance.

Contact us

Contact our Data Protection Officer via Contact form or email: [email protected]. We’re committed to transparency – questions welcome!