pawshake.com Reviews

Company Overview

Overall Ratings

pawshake.com Reviews has an overall customer rating of 4.7 out of 5 stars from 482 reviews indicating that most customers are generally satisfied with their purchases.

4.7
482 Reviews
5 stars
437 91%
4 stars
19 4%
3 stars
0 0%
2 stars
1 0%
1 stars
25 5%
Customer Service 4.7 (482)
See all reviews
⭐⭐
437 5-Star Ratings

About pawshake.com Reviews

Provided by pawshake.com Reviews

Pawshake – Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments – no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

L
Laurianne English
Feb 4, 2026

Easy to use platform with good guidelines on usage etc. A great way to find a good local petsitter.

M
MR A R CAWLEY
Feb 2, 2026

Yes we found a great petsitter who lived no too far away from us. She came to visit us before we booked her for our holiday in May this year! We like...

See more
P
Peter Cootes
Feb 1, 2026

Very reliable and caring, would recommend Louisa and Matt any time

M
Miss Leah McDwyer
Jan 28, 2026

I was able to find a reliable, local pet sitter at pretty short notice! Very good app.

S
Sharon Jackson
Jan 26, 2026

I cannot thank Pawshake enough for helping me to find my dogsitter AMELIA. She and her partner treated my dog like their own, he was totally spoilt an...

See more
Y
YoHsien Li
Jan 25, 2026

Reliable and trustworthy system.Comprehensive map search makes it easy to find nearby helpers.

S
Susan
Jan 22, 2026

Pawshake is a great way to find either a regular pet sitter or a last minute emergency pet sitter. The website is easy to use, all the profiles are ve...

See more
A
Allan Rundle
Jan 18, 2026

Olivia was fantastic, Olivia looked after the dogs very well and the dogs were very excited to see Olivia for their walk.

C
Claudia
Jan 16, 2026

It is very easy platform and the sitter was great!

J
Judith Hay
Jan 14, 2026

Easy to navigate the site. Being a first time user found it reassuring with the company. Quick to respond. Our furry kids were very well looked after....

See more
J
Jessica
Jan 14, 2026

Great experience, very trustworthy sitters.

T
Tracey PAVER
Jan 13, 2026

Easy to use and good petsitters

Reviews

482
4.7

Filter Reviews

L
Laurianne English
Feb 4, 2026
Easy to use platform
Easy to use platform with good guidelines on usage etc. A great way to find a good local petsitter.
Customer Service 5.0
Share
M
MR A R CAWLEY
Feb 2, 2026
Professional,petsitter our dog was happy with!
Yes we found a great petsitter who lived no too far away from us. She came to visit us before we booked her for our holiday in May this year! We liked her so much we booked her for a short break this month (Jan 26)) for my hubby's birthday! Unlike our first experience with independently found petsitters, She was professional, respected our home and kept it clean and tidy!Our dog seemed very calm and happy when we arrived home.She did not message us constantly whilst we were away asking questions either!
Customer Service 5.0
Share
A
Arun
Feb 2, 2026
We had a very good experience
We had a very good experience. The pet sitter was very nice. Had left our dog for just one night but it was good. Would use them again.
Customer Service 4.0
Share
P
Peter Cootes
Feb 1, 2026
Very reliable and caring
Very reliable and caring, would recommend Louisa and Matt any time
Customer Service 5.0
Share
E
Eduarda Devicari
Jan 30, 2026
REVIEW
I was a Pawshake pet sitter for some time and had no issues with my account. After a period of inactivity, my account was suddenly deactivated without any prior explanation.I contacted support multiple times. Eventually, they responded claiming they had sent me an email and had not received a reply, and that there was no confirmed booking for the specified dates. They also accused me of asking for or accepting cash, which is strictly forbidden under their user agreement.This accusation is incorrect — I did reply to their email and provided proof of my response. Despite this, they continue to send the same automated message or stop replying altogether.Overall, this has been a very unprofessional experience. I would not trust a platform that suspends accounts permanently without clear communication or fair review.
Customer Service 1.0
Share
N
Nikita Patil
Jan 29, 2026
I was a Pawshake pet sitter for two…
I was a Pawshake pet sitter for two years with great reviews and no issues until my account was suddenly deactivated after a house-sitting job and my $1,800 payout was withheld without explanation. Multiple emails received no response. Only after I threatened legal action did I receive my payout within 30 minutes. Very unprofessional experience. Do not trust them.
Customer Service 1.0
Share
M
Miss Leah McDwyer
Jan 28, 2026
I was able to find a reliable
I was able to find a reliable, local pet sitter at pretty short notice! Very good app.
Customer Service 5.0
Share
S
Sharon Jackson
Jan 26, 2026
I cannot thank Pawshake enough for…
I cannot thank Pawshake enough for helping me to find my dogsitter AMELIA. She and her partner treated my dog like their own, he was totally spoilt and was most disgruntled at having to come home with his mum and dad. He loved their house so much that when he went for a second visit he dashed in without a backwards glance. Thank you Amelia and Pawshake, highly recommended!!!
Customer Service 5.0
Share
Y
YoHsien Li
Jan 25, 2026
Reliable
Reliable and trustworthy system.Comprehensive map search makes it easy to find nearby helpers.
Customer Service 5.0
Share
S
Susan
Jan 22, 2026
Pawshake is a great for regular or last minute pet sitters
Pawshake is a great way to find either a regular pet sitter or a last minute emergency pet sitter. The website is easy to use, all the profiles are verified and I am always comfortable recommending the site to family and friends.
Customer Service 5.0
Share

Write a Review

Share your experience with pawshake.com Reviews

Your review will be submitted for moderation and will appear after approval.