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Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.
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605
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M
Jan 19, 2026
Eventbrite deletes honest organizers
Customer Service
1.0 ★
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S
Jan 18, 2026
If I can give this venue a 0
If I can give this venue a 0, I would. This is an awful company and I advise anyone not to purchase tickets through them. We purchased 2 tickets back in November for $107.00. The show canceled "due to unforeseen circumstances" and included a link to request a refund, which I did. And we have not heard back from anyone since. We started a dispute with my credit card company and its still ongoing. They are denying and refusing me a refund which is not right since they are the ones who canceled, not us. Do not buy tickets from them!!
Customer Service
S
Jan 14, 2026
Totally scam
Totally scam. They must be sued and banned.
Customer Service
M
Jan 13, 2026
Didn't inform people of basic information
Firstly, dispite several emails from the Bolsover team for more detailed information, Everbrite didn't respond.When the event was cancelled they didn't inform many of the people expecting to go on the event that it had been cancelled. They deserve their poor reviews. Just not responsible organisers in my experience.
Customer Service
L
Jan 6, 2026
Awful Experience
Eventbrite appears not to employ real humans to meaningfully respond to customer support requests. On multiple occasions, I have been locked out of access to my own events—events that Eventbrite profits from.The platform continually adds new features and tools that make basic tasks more complicated rather than easier to use. When problems arise, email inquiries receive extremely slow responses, if any at all, which reinforces the impression that customer support is largely automated and inaccessible.
Customer Service
M
Jan 2, 2026
New year party at the Chicago Hilton…
New year party at the Chicago Hilton was HORRIBLE!!! Long lines for terrible “appetizers” long lines at every bar and by 11pm they ran out of multiple liquor/mixers. Not worth it and will never attend again. Stay away from this event.
Customer Service
T
Jan 2, 2026
Total scam! 2026 New Year’s Eve party
We were supposed to have a “Platinum VIP” experience on a Spirit yacht at the Wharf, DC Harbour on New Year’s Eve 2026. What a pathetic establishment! They packed the yacht as sardines in the can. Not a single holiday decoration. Empty tables, aluminum chairs, no room to pass through. Two bars on different decks were closed. The queue to the only bar on the main deck was endless. We stayed there for an hour unable to sit, to move, to get a drink and left before the yacht was supposed to leave the pier. A giant disappointment given it fantastic advertising, and a “small” cost of $482 per person. Total scam!!!
Customer Service
E
Dec 27, 2025
I bought tickets for a show that was a…
I bought tickets for a show that was a scam and even now, 6 months later, I haven't received a refund... I spent over £250... they don't respond and they don't have customer support!!!
Customer Service
D
Dec 24, 2025
Don't Trust Eventbrite
Someone put out an event on their site, and when I went there, it turns out that the event never took place. I was even told by the owners THIS HAPPENS VERY FREQUENTLY WITH EVENTBRITE in their address. I reported the fradualent event and they did absolutely nothing to help. MONEY WAS WASTED. Don't trust this service. Try other ones with better ratings
Customer Service
P
Dec 19, 2025
Horrible experience
Horrible experience. I am unable to access my tickets despite having an order number and a link in email telling me to click on it to get my tickets.Customer Services useless and consists of a chat, but that just goes round in circles and the solutions it suggests don't work. This really encourages me to never use event right
Customer Service
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