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Fivestars is an all-in-one marketing platform that combines easy-to-use technology, customizable rewards and promotions, and automation. Reach new customers via SMS, email, and our mobile app and get them coming back—it’s marketing made easy so local businesses can compete against big box stores!
Reviews
379
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L
Dec 9, 2025
Always a warm welcome and great…
Customer Service
5.0 ★
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S
Jun 9, 2025
Frustrated Multi-Year Customer
I absolutely hate writing bad reviews. We've been a customer for multiple years.The FiveStars software, itself, is ok and better than most out on the market. The problem is corporate American and thinking businesses who operate at razor thin margins can afford high monthly subscription fees and make it difficult to cancel subscriptions or hold them to auto-renewing contracts. To make matters worse, the contract is written, as many are, on a rolling 12-month cycle and you MUST call/email to cancel your subscription BEFORE the rolling date or you are on the hook for another year. This is SOLELY setup to benefit FiveStars and not customers. IF the company lived by its name and made effort to provide 5-star level service to customers, it would automatically renew for month-to-month subscription service giving customer options when POS systems forced updates that make the FiveStars software incompatible. While FiveStars customer rep did offer me 50% my next billing cycle and to pro-rate my last month of my contract -- it was insufficient since the software is INCOMPATIBLE with Clover Station Duo recent updates. Profits above customer service.It is truly disappointing.
Customer Service
D
Jun 5, 2025
APC water engineers Aiden Pullen came…
APC water engineers Aiden Pullen came to our aid, we had a leaking water main of which he and his Dad Moled in a New main for us an outstanding job. And a very professional service, you wouldn`t no they had done the main they where so tidy.Thanks gents dave v
Customer Service
I
May 21, 2025
Honest Review
Honest Review The product itself is ok . What’s being provided vs price per month is very unbalanced . It’s a couple cheap tablets and a system that allows you to text your clients . Really simple programming However if you need a to cancel or any problems be prepared to go down a rabbit hole of bullshit . It’s easier to get out of a timeshare than it is to close your never ending contract .
Customer Service
K
May 4, 2025
Wonderful app
Wonderful app
Customer Service
S
Apr 22, 2025
Happy family Boba
Happy family BobaI absolutely love the Happy Family qq boba tea at Sharetea. I come here a lot and it doesn’t disappoint me any time. The Sharetea at Tahama Ridge Pkwy makes the best boba out of all the locations I tried. My standard order is Happy family boba, red bean substituted with Crystal boba and custard substituted with lychee jelly, No ice, standard sugar.
Customer Service
C
Mar 28, 2025
Victor
It improvi the life standerd
Customer Service
J
Dec 16, 2024
Tired system that never grew or…
Tired system that never grew or developed, now they just milk it for subscription fees. Difficult to cancel, took 3 calls, and then they insist they will charge me for a further 30 day period AFTER the current one. our business used this software for 6 years, never really well, and I caution other busineses to think carefully before they take on a system like this. 1. Customers treated points like a retirement sytem and never used them. You end up with regular customers with huge points balances - what do you do? It's a mess. 2. The company was lazy with their software. Nothing changed, nothing improved, no new features were ever added. 3.
Customer Service
R
Dec 16, 2024
I am with this company about 7 years…
I am with this company about 7 years and lately the start getting greedy .They started raising prices on services .Then I wanted to cancel my service with them thay told me sam bullshit about a have to wait one year before I can cancel this service . My advice to Avery body stay away from this company .
Customer Service
R
Dec 11, 2024
This company runs on empty promises and…
This company runs on empty promises and no help at all. They promised a menu back guarantee and then refused to honor it when they did absolutely nothing to improve business. This company is not one of honor and a waste of money!
Customer Service
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