Company Overview
About freemypaws.com Reviews
Provided by freemypaws.com Reviews
Free My Paws helps to improve the life of individuals with disabilities by providing premium customized identification products that help them to enjoy hassle free companionship of their Service Dogs, Emotional Support Animals or Therapy Animals.
Reviews
480
Filter Reviews
J
Nov 19, 2022
I ordered in the past and had no issues…
Customer Service
1.0 ★
Share
J
Nov 11, 2022
They charged me right away and I have…
They charged me right away and I have not received my order and no one will answer my calls or emails. Next stop I will complain to the government website for online shopping this sucks
Customer Service
C
Oct 31, 2022
First experience was great
First experience was great. Now same as everyone else. They charged me and won’t respond to calls or emails. Not sure if someone died over there or what. Super sucks! I hope they can resolve soon
Customer Service
J
Oct 7, 2022
Don't deal with these people; total rip off!
These people took my money, never sent the items and won't answer my e-mails or telephone calls. Do yourself a favor and don't do business with this company. They are a total rip off!!!
Customer Service
C
Sep 9, 2022
This business is a scam
This business is a scam, I spent $100 to get all my service dog gear and it never shipped after a month of waiting. No one has responded to my multiple emails and all they have is a voicemail box so you can’t actually talk to a real person. Unless you want to get your money stolen I would stay far away from this “business”
Customer Service
B
Jun 21, 2022
My first order was shipped and I was…
My first order was shipped and I was happy with it. I placed another order and hadn't heard anything about if it shipped after quite a few weeks. I emailed twice asking for an update on my order, but got no response to either email. I then called the customer support number and left a message asking about an update on my order after so many weeks with no delivery. To date no one has returned my call. It's like night and day between my first and second order. Will have to dispute the charge at this point. Pretty disappointing. Bridget
Customer Service
D
Mar 2, 2020
DO NOT ORDER FROM THIS SITE
DO NOT ORDER FROM THIS SITE. ORDERED AND PAID 3 MONTHS AGO. NO RESPONSE FROM THEM DESPITE NUMEROUS EMAILS. ALSO ITS FOR STRESS FREE PAWS BUT TITLE KEEPS VEING ALTERED FOR OBVIOUS REASONS!
Customer Service
S
Dec 29, 2019
love
love this site and service
Customer Service
J
Oct 9, 2019
Several years ago I ordered a vest and…
Several years ago I ordered a vest and ID cards from Free My Paws. Within the last year I ordered a different vest and up dated ID cards. One of the cards that I carry in my pocket had rubbed some of the letters off. I sent an e mail with a photo of it. The card was cheerfully replaced with a new one. Great customer service.
Customer Service
N
May 7, 2019
The service is slow
The service is slow. Low reponsive rate. Found better quality on competitors
Customer Service
Write a Review
Share your experience with freemypaws.com Reviews