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petflow.com Reviews

Company Overview

Overall Ratings

petflow.com Reviews has an overall customer rating of 4.2 out of 5 stars from 466 reviews indicating that most customers are generally satisfied with their purchases.

4.2

★★★★★

466 Reviews

5 stars

343 74%

4 stars

28 6%

3 stars

16 3%

2 stars

14 3%

1 stars

65 14%

Customer Service 4.2 ★ (466)

See all reviews

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343 5-Star Ratings

About petflow.com Reviews

Provided by petflow.com Reviews

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn’t be one of them! Keeping pets all across the country happy and healthy is our core mission.

Laura H

★ ★ ★ ★ ★

Feb 5, 2026

Love 💗 pet flow! Prices are reasonable, and the service is great!

doreen aragona

★ ★ ★ ★ ★

Feb 4, 2026

Had what I needed and it came right away

LIR

★ ★ ★ ★ ★

Feb 4, 2026

We have ordered from them for a long time. Our dog food arrived totally busted inside and out, sent photos they responded immediately and replaced. M...

DOUGLAS BROWN

★ ★ ★ ★ ★

Feb 3, 2026

Fast shipping and product at a good price. Happy to do business with Petflow.

Debbie Black

★ ★ ★ ★ ★

Feb 3, 2026

Very timely and quality product

RENEE BLOCH

★ ★ ★ ★ ★

Feb 3, 2026

They meet my needs by getting my dogs food to me when needed

Patricia Green

★ ★ ★ ★ ★

Feb 3, 2026

I trust the quality of their food completely, my dog has a sensitive stomach and does great on the brand I found here

Sue G

★ ★ ★ ★ ★

Feb 3, 2026

Super fast shipping and excellent dog food.

Anna Asbury

★ ★ ★ ★ ★

Feb 3, 2026

Came in a timely manner !

Jeri Melsness

★ ★ ★ ★ ★

Feb 2, 2026

Easy to order

Patricia Ann Chowansky

★ ★ ★ ★ ★

Feb 2, 2026

Couldn’t believe how fast it arrived.

Tamir Orbach

★ ★ ★ ★ ★

Feb 2, 2026

We’ve bought dog food from Petflow since our local specialized pet food store closed down, and have been very happy with Petflow. They’re easy to ...

Reviews

466

4.2

★★★★★

Laura H

★★★★★

Feb 5, 2026

Love 💗 pet flow

Love 💗 pet flow! Prices are reasonable, and the service is great!

Customer Service 5.0 ★

doreen aragona

★★★★★

Feb 4, 2026

Had what I needed and it came right away

Had what I needed and it came right away

Customer Service 5.0 ★

SARAH WOOD

★★★★★

Feb 4, 2026

Love the process but am annoyed by the…

Love the process but am annoyed by the multi step log in. You have to wait for a code to email to log in. A bit much for this site. Otherwise process is always smooth with ordering etc.

Customer Service 4.0 ★

LIR

★★★★★

Feb 4, 2026

We have ordered from them for a long…

We have ordered from them for a long time. Our dog food arrived totally busted inside and out, sent photos they responded immediately and replaced. Most important was response … second was replaced.

Customer Service 5.0 ★

DOUGLAS BROWN

★★★★★

Feb 3, 2026

Fast shipping, competitive pricing.

Fast shipping and product at a good price. Happy to do business with Petflow.

Customer Service 5.0 ★

Debbie Black

★★★★★

Feb 3, 2026

Very timely and quality product

Very timely and quality product

Customer Service 5.0 ★

RENEE BLOCH

★★★★★

Feb 3, 2026

They meet my needs by getting my dogs…

They meet my needs by getting my dogs food to me when needed

Customer Service 5.0 ★

Patricia Green

★★★★★

Feb 3, 2026

I trust the quality of their food…

I trust the quality of their food completely, my dog has a sensitive stomach and does great on the brand I found here

Customer Service 5.0 ★

Sue G

★★★★★

Feb 3, 2026

Super fast shipping and excellent dog…

Super fast shipping and excellent dog food.

Customer Service 5.0 ★

Linda Beam

★★★★★

Feb 3, 2026

Still have not received dogfood

Still have not received dogfood. My driveway is plowed. I have driven in and out twice in a small sedan. H

Customer Service 1.0 ★