westernunion.com Reviews

Company Overview

Overall Ratings

westernunion.com Reviews has an overall customer rating of 4.0 out of 5 stars from 505 reviews indicating that most customers are generally satisfied with their purchases.

4.0
505 Reviews
5 stars
337 67%
4 stars
29 6%
3 stars
28 6%
2 stars
24 5%
1 stars
87 17%
Customer Service 4.0 (505)
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⭐⭐
337 5-Star Ratings

About westernunion.com Reviews

Provided by westernunion.com Reviews

For over 170 years, Western Union has advanced technology to connect people with the places and loved ones that matter most to them. Now, as a global leader in cross-border, cross-currency money movement, and with 600,000+ agent locations1 in over 200 countries and territories, Western Union makes it easy and convenient for you to send money to friends and family around the world.Whether you need to transfer money to a friend down the street or to a family member across the globe, Western Union gets your funds where they need to be, quickly and reliably. You can visit a nearby agent location and send money while on the go or make a transfer from the comfort of home at WesternUnion.com or on the Western Union® app.Send money nowWith our app, it just takes a few taps to send money to your loved ones. Send money internationally to over 4 billion bank accounts, an agent location for fast cash pickup, or to thousands of mobile wallets2. Easily send money any time to countries like India, Mexico, the Philippines, Jamaica, China and more. Certain receiving methods are only available in select countries, so make sure to check ahead of time at WesternUnion.com before sending money abroad.Western Union® services also include convenient ways for you to pay your bills, send money to a loved one on a military base or at a correctional facility, reload a prepaid card, or purchase money orders. Visit WesternUnion.com to learn more about the wide variety of services offered.No matter how you decide to send money with Western Union, we’re committed to providing you with a quick, easy, and most importantly, reliable way to transfer funds to the people who matter most. If you ever have issues with a money transfer, please reach out to our customer service team anytime at 1800 325 6000 (U.S) or by visiting our contact pageContact UsCheck exchange rates & feesSign up & start sending nowFind an agent location nearbyMake bill paymentsSend money to an Inmate1Agent location count valid as of December 31st, 20212Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.3Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.4Terms and Conditions apply. Restrictions apply, see amazon.com/gc-legal.

A
AKSALA
Feb 27, 2026

I have been sending money via WU for many years and not one time that I had any issues. Thank you

R
Richard Caizza
Feb 27, 2026

Easy to make and pickup money transfer

M
MYRIAM
Feb 27, 2026

I love it and very fast

V
VASHTI
Feb 27, 2026

Very convenient and fast

P
PIERRE
Feb 27, 2026

Fast and reliable, easy to use. Great experience every day

T
TAHIM
Feb 27, 2026

Very helpful customer service people 👍🏿😎

Y
YVETTE
Feb 27, 2026

Is been years since I've been using the service to help my homeless son. But it's not fair that the rates for using a credit card are so high. I took...

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R
Robert
Feb 27, 2026

Very easy to send money

L
LEE
Feb 27, 2026

Fast and easy people get the money on time.

M
Mansoor Ahmad Syed
Feb 27, 2026

It was efficient though took longer that usual days to get the credit by beneficiary

C
customer
Feb 27, 2026

Fast service!

S
Sam bakri
Feb 27, 2026

Easy to send money and they pick it up straight that way straight away

Reviews

505
4.0

Filter Reviews

A
AKSALA
Feb 27, 2026
I have been sending money via WU for…
I have been sending money via WU for many years and not one time that I had any issues. Thank you
Customer Service 5.0
Share
R
Richard Caizza
Feb 27, 2026
Easy to make and pickup money transfer
Easy to make and pickup money transfer
Customer Service 5.0
Share
M
MYRIAM
Feb 27, 2026
I love it and very fast
I love it and very fast
Customer Service 5.0
Share
V
VASHTI
Feb 27, 2026
Fast and convenient
Very convenient and fast
Customer Service 5.0
Share
P
PIERRE
Feb 27, 2026
Fast and reliable
Fast and reliable, easy to use. Great experience every day
Customer Service 5.0
Share
T
TAHIM
Feb 27, 2026
Very helpful customer service people 👍🏿😎
Very helpful customer service people 👍🏿😎
Customer Service 5.0
Share
M
MUSTAFA
Feb 27, 2026
I have very bad experience for the last…
I have very bad experience for the last month now because your customer service team refuses to help me with my request to send me the payment receipt with my full name:Mustafa Saleh Soliman Which resulted in a problem to get the money from the receiver side .so please follow the matter or I am shifting my money transfer to another company.
Customer Service 1.0
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Y
YVETTE
Feb 27, 2026
Is been years since I've been using the…
Is been years since I've been using the service to help my homeless son. But it's not fair that the rates for using a credit card are so high. I took a credit card, so i could send him money and i cannot used it because of the high cost.
Customer Service 5.0
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M
MARYLOU
Feb 27, 2026
Easy to into
Easy to into
Customer Service 4.0
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R
Robert
Feb 27, 2026
Very easy to send money
Very easy to send money
Customer Service 5.0
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